What to Do With a Workplace Whiner

As a speaker I hear some amazing comments from my audience about business etiquette.   I will never forget when I spoke about a suggestion I had read  many years ago in a book.  It is imprinted in my mind.  The suggestion was “Don’t Complain –...

My Evening with QVC

  Last week I had the opportunity to attend a meeting with the organization, Philadelphia SHRM at the QVC headquarters.  Did you know that QVC delivers over 132,422 packages to 12,000 customers within a 5 mile radius of Rodeo Drive?  Yes, the zip code is 90210....

Business Etiquette: Five Rules That Matter Now

According to Eliza Browning, vice president of Crane Digital (yes, the stationery company) business etiquette is still essential in the workplace.  She points out that the word may sound stodgy but is essential in today’s business environment. Don’t think...

Attitude: What is yours?

” Your attitude, not your aptitude, will determine your altitude.”                                                                                                            – Zig Ziglar   The above quote says it all.  Nothing will stop you in...