Business Etiquette: Are You Connecting with Your Co-Workers and Clients?
Business Etiquette: Are You Connecting with Your Co-Workers and Clients? When a human resource director contacts me for business etiquette training, most often they request the module on how to build relationships both internally (co-workers) and of course with their clients. Usually they comment on how no one is having a conversation, someone in the office doesn’t understand how to show an interest in the other person or just a general idea on what it means to be likeable.
Generation Z: What You Need to Know About the Workers of Tomorrow
Generation Z: What You Need to Know About the Workers of Tomorrow Generation Z are those born after 1995. This is the generation that is unaware of what the world is like without a device in their hand and the internet. Many learn how to “click ” or “slide” before they learn how to read!
Regifting: Is it OK?
Click on the link above to see my interview with Fox 29. Should you regift? If you are going to regift, make sure you know the do’s and don’ts. Pay attention to the details. Check for tags and gift receipts tucked away inside the tissue paper. Keep...What is on Your Cell Phone?
With the risk of sounding like a germaphobe, I am going to post this anyway. As I was glancing at the headlines of The Wall Street Journal this morning, I couldn’t help but notice an article on germs and cell phones. Yikes! According to this article, bacteria...My Visit to Mrs. John L. Strong Stationery
While I was in New York last week I had the opportunity to meet with the new owner of Mrs. John L. Strong, Allan Li. Allan and his wife, Jacqueline Kotts purchased the stationery company in 2009. Yes, I was in heaven. You know I am a big believer in the handwritten...
Lisa Richey provides etiquette programs to businesses, schools, and individuals.