Business Etiquette: Are You Connecting with Your Co-Workers and Clients?
Business Etiquette: Are You Connecting with Your Co-Workers and Clients? When a human resource director contacts me for business etiquette training, most often they request the module on how to build relationships both internally (co-workers) and of course with their clients. Usually they comment on how no one is having a conversation, someone in the office doesn’t understand how to show an interest in the other person or just a general idea on what it means to be likeable.
How to Write a Thank You Note for Graduation Gifts
Ahh….you have graduated. Now what do you do about all the gifts received during the festivities? Don’t fret and procrastinate. The American Academy of Etiquette is here to make life easy for you. Ten Tips for Writing a Thank You Note for Graduation...Conversation Skills
Conversation skills are top of mind these days. As a business etiquette trainer, I am often asked how to improve soft skills amongst teams in the workplace. Let’s face it, employers want people that can talk and build relationships, both internally and externally.
Business Etiquette and Texting
Business Etiquette and Texting Business etiquette and texting? Do the two go together? When in business is it appropriate to text? So much has changed with technology and you might ask yourself, what are the new rules of texting etiquette? Texting is informal and...How to Be a Better Listener
Did you know that people in general do not know how to be a good listener? We have ears that hear well but we do not use them to really listen and comprehend what others are telling us. Studies have shown that we retain only half of what is told to us, and yes, that...
Lisa Richey provides etiquette programs to businesses, schools, and individuals.