Corporate Training: How I Prepared for a 400-Participant Speaking Engagement

Becoming a business etiquette/corporate trainer isn’t only about standing in front of a room and speaking. It’s about presence, preparation, and mastery. Over the course of three days, I delivered a high-impact presentation on Customer Service Excellence—17 times—to a total of 400 professionals. This was more than a speaking engagement; it was a masterclass in […]