Blog

Business Etiquette: Are You Connecting with Your Co-Workers and Clients?
Business Etiquette: Are You Connecting with Your Co-Workers and Clients? When a human resource director contacts me for business etiquette training, most often they request the module on how to build relationships both internally (co-workers) and of course with their clients. Usually they comment on how no one is having a conversation, someone in the office doesn’t understand how to show an interest in the other person or just a general idea on what it means to be likeable.

Did JP Morgan Make the Right Decision with Their Recent Dress Code Policy?
Business Casual: JP Morgan’s New Dress Code JP Morgan Chase & Co announced a new dress code. The Wall Street Journal reported on the details in their Saturday edition. JPMorgan is adopting a new business casual policy. Our largest bank
How to Write a Thank You Note for Graduation Gifts
Ahh….you have graduated. Now what do you do about all the gifts received during the festivities? Don’t fret and procrastinate. The American Academy of Etiquette is here to make life easy for you. Ten Tips for Writing a Thank You
Generation Z: What You Need to Know About the Workers of Tomorrow
Generation Z: What You Need to Know About the Workers of Tomorrow Generation Z are those born after 1995. This is the generation that is unaware of what the world is like without a device in their hand and the internet. Many learn how to “click ” or “slide” before they learn how to read!
Uber Etiquette
Uber Etiquette Uber etiquette! Does it exist? Uber is an American company based in San Francisco. Uber markets and operates the mobile app which allows the consumer to tap and request the closest car to take them where they need
Conversation Skills
Conversation skills are top of mind these days. As a business etiquette trainer, I am often asked how to improve soft skills amongst teams in the workplace. Let’s face it, employers want people that can talk and build relationships, both internally and externally.