What is Executive Presence?
Executive Presence: Do You Have It? Do you have a “presence” when you walk into a room? As a certified business etiquette expert, this will be one of the most important skills for you to project as speaker as well as to deliver to an audience. As a speaker, you need to have a presence. […]
Business Etiquette Speaker for Law Firms
Business Etiquette Speaker for Law Firms: Why This Industry Needs You Last week, I spoke to a room full of attorneys from across the U.S.—and what they wanted might surprise you. The event took place in Savannah, Georgia, where I had the opportunity to present a session on executive presence and workplace communication for a […]
The Freedom-Filled Life of a Business Etiquette Expert and Speaker
Start a Business as an Etiquette Speaker and Lead with Your Voice Have you ever imagined what it would feel like to speak for a living—and be paid for your presence, your voice, and your ability to inspire a room? When you start a business as an etiquette speaker, you open the door to a […]
Corporate Training: How I Prepared for a 400-Participant Speaking Engagement
Becoming a business etiquette/corporate trainer isn’t only about standing in front of a room and speaking. It’s about presence, preparation, and mastery. Over the course of three days, I delivered a high-impact presentation on Customer Service Excellence—17 times—to a total of 400 professionals. This was more than a speaking engagement; it was a masterclass in […]
What the Ritz-Carlton Leadership Summit Taught Me
Last week, I had the extraordinary opportunity to attend The Ritz-Carlton Leadership Summit in Dallas—an experience that left me both inspired and energized. This event has been on my radar for so many reasons, but one stands out above the rest: The Ritz-Carlton is the gold standard in luxury hospitality. Their reputation for exceptional service […]
Business Etiquette Training Booms
Featured in The Washington Post: Why Business Etiquette Training is Booming I’m thrilled to share some exciting news—The Washington Post recently featured me in their article, Business Etiquette Classes Boom as People Relearn How to Act at Work! As interest in business etiquette training surges, this article highlights why these skills are more essential than […]
How to Prepare for a Business Etiquette Speaking Engagement: A Guide for Training New Hires
Last week I traveled for a speaking engagement for newly hired financial planners. I was able to witness their excitement for a new career. Preparing for a speaking engagement on business etiquette and emotional intelligence for a wealth management company involves a thoughtful and detailed approach. How to Tailor a Business Etiquette Presentation for New […]
Business Etiquette Speaker in Austin, Texas
Speaking Engagement in Austin and How I Prepared As I am writing this article, I am preparing for a speaking engagement in Austin, Texas. It is Monday afternoon and my flight leaves in the morning. I am packed, prepared and ready! Being a certified business etiquette speaker takes preparation – on many levels. Today, I […]
How to Stop Overusing the Word “Like” and Other Filler Words
Overusing filler words such as “like,” “um,” “uh,” and “you know” can make your speech less clear and effective. It’s a common habit, but with practice, intention and awareness, you can reduce your use of these words. The communication skills module in our business etiquette training curriculum addresses this important topic. Here are Tips […]
New Hires and Business Etiquette
Giving New Grads a Fast Start in Their New Job The WSJ recently published an article on how our new grads need guidance on professional behavior in today’s workplace. The article was titled, “New Grads Have No Idea How to Behave in the Office”. And I must tell you, I am experiencing the same news […]
