How to Stop Overusing the Word “Like” and Other Filler Words
Overusing filler words such as “like,” “um,” “uh,” and “you know” can make your speech less clear and effective. It’s a common habit, but with practice, intention and awareness, you can reduce your use of these words. The communication skills module in our business etiquette training curriculum addresses this important topic. Here are Tips […]
Open Office Etiquette
Open Office Etiquette Business Etiquette: Culture is a company’s personality. This includes the way employees interact with each other, their attitudes and of course the way they communicate…whether by email, text or in-person. Over the next decade, we will continue to see change due to demographics, talent pool and of course, our ever evolving technology. […]
Business Etiquette: Benefits of an Entrepreneurial Spirit at the Office
Business Etiquette: Benefits of an Entrepreneurial Spirit at the Office Business Etiquette Benefits of an Entrepreneurial Spirit at the Office: Have you given thought to the benefits of your team tapping into their entrepreneurial spirit at the office? Promoting an entrepreneurial spirit is a two-way street. You and your company benefit because you have a […]
7 Corporate Etiquette Success Tips for Today’s Millennial
Are you a Millennial in the corporate world? Millennials, people born between 1980-1996, are brimming with genuineness and deep feelings which makes them of great value in the workplace. Millennials can quickly gain respect from their coworkers and superiors when they make proper office etiquette a priority. This respect can give a platform from which Millennials can […]
Business Etiquette: Are You Connecting with Your Co-Workers and Clients?
Business Etiquette: Are You Connecting with Your Co-Workers and Clients? When a human resource director contacts me for business etiquette training, most often they request the module on how to build relationships both internally (co-workers) and of course with their clients. Usually they comment on how no one is having a conversation, someone in the office doesn’t understand how to show an interest in the other person or just a general idea on what it means to be likeable.
How to Write a Thank You Note for Graduation Gifts
Ahh….you have graduated. Now what do you do about all the gifts received during the festivities? Don’t fret and procrastinate. The American Academy of Etiquette is here to make life easy for you. Ten Tips for Writing a Thank You Note for Graduation Gifts Who doesn’t enjoy receiving a handwritten note in the mail? Handwriting […]
Conversation Skills
Conversation skills are top of mind these days. As a business etiquette trainer, I am often asked how to improve soft skills amongst teams in the workplace. Let’s face it, employers want people that can talk and build relationships, both internally and externally.
Business Etiquette and Texting
Business Etiquette and Texting Business etiquette and texting? Do the two go together? When in business is it appropriate to text? So much has changed with technology and you might ask yourself, what are the new rules of texting etiquette? Texting is informal and the most casual way to communicate in business. Is it […]
How to Be a Better Listener
Did you know that people in general do not know how to be a good listener? We have ears that hear well but we do not use them to really listen and comprehend what others are telling us. Studies have shown that we retain only half of what is told to us, and yes, that […]
Do You Know How to Engage Clients and Build Relationships?
Are you “likeable”? Is the company your work for “likeable? Have you really given it any thought? If you haven’t, it is time that you do. Companies do business with people they like. Relationships make the world go around! Engagement has become such a buzz word these days in the world of social media. […]
