Emotional Intelligence at Work
Emotional Intelligence at Work You won’t truly be in control of your career if you don’t have emotional intelligence. If your teams emotions are running the show, they can end up making costly mistakes. If they do not have self-awareness or lack emotional intelligence, they are not representing you or your company well. Are you […]
Should We Ban Handshakes at the Office?
Should We Ban Handshakes at the Office? Banning handshakes in the workplace has become such a hot topic in the news lately. This article provides all the reasons why we should keep this very important gesture. First Impression: A handshake is a very important part of a first impression. It says a great deal about […]
Business Etiquette: What is the Human Connection Worth
Business Etiquette:What is the Human Connection Worth What if we told you there may be a skill that you are overlooking on a team’s year-end review? Have you considered the importance of the human connection? Are your employees evaluated on this skill? This module has become my most requested speaking topic. Last week the New […]
What Are Soft Skills and Do Your Employees Need Them?
What Are Soft Skills and Do Your Employees Need Them? What are soft skills and do your employees need them? LinkedIn named “soft skills” as the most needed skill set by companies in 2018. LinkedIn surveyed over 2000 leaders and asked them about the soft skills they would suggest employees learn and use. The top […]
Business Etiquette Training: Adaptability
Business Etiquette Training: Adaptability Last week I was in Tampa presenting a business etiquette training workshop. The team that I presented to was comprised of those that have been with the organization 2-3 years along with the CMO. The sessions for a business etiquette training workshop are always engaging and of course I learn a […]
Social Media: Help or Hindrance to Business Networking?
After a positive job interview, the professional woman went home eagerly awaiting a call with news about a job offer. Later that night, it appeared as if the interviewer had sent her a friend request on Facebook. What should she do? Should she accept the request? An employee stopped by a business partner’s shop and […]
Business Etiquette: Are You Connecting with Your Co-Workers and Clients?
Business Etiquette: Are You Connecting with Your Co-Workers and Clients? When a human resource director contacts me for business etiquette training, most often they request the module on how to build relationships both internally (co-workers) and of course with their clients. Usually they comment on how no one is having a conversation, someone in the office doesn’t understand how to show an interest in the other person or just a general idea on what it means to be likeable.
Uber Etiquette
Uber Etiquette Uber etiquette! Does it exist? Uber is an American company based in San Francisco. Uber markets and operates the mobile app which allows the consumer to tap and request the closest car to take them where they need to go. Uber drivers use their own cars to transport passengers. At the end of […]
Business Etiquette and Texting
Business Etiquette and Texting Business etiquette and texting? Do the two go together? When in business is it appropriate to text? So much has changed with technology and you might ask yourself, what are the new rules of texting etiquette? Texting is informal and the most casual way to communicate in business. Is it […]
Business Etiquette Training and Influence
You may be asking yourself what does business etiquette training and “influence” have to do with each other. Think about it. We influence people all the time at work. Working together and building relationships, whether it is with a client or co-worker, is how we get things done. Influence is gained or granted by our […]