What Are Soft Skills and Do Your Employees Need Them?

What Are Soft Skills and Do Your Employees Need Them? What are soft skills and do your employees need them?  LinkedIn named “soft skills” as the most needed skill set by companies in 2018.  LinkedIn surveyed over 2000 leaders and asked them about the soft skills they would suggest employees learn and use. The top […]

Email Etiquette

 Email Etiquette Email etiquette:  Who isn’t overwhelmed with an amazing amount of email these days?  What if I told you that you can save time while writing an email that is perfectly phrased and well-received every time?   This article shows you how to send better emails.  You will learn how to write an email […]

Business Etiquette: Your Posture and Claire on House of Cards

Business Etiquette

To have good posture you must pull your shoulders down, and elongate your spine. Hold your head high. Smile. Walk in a room with your most perfect posture. Show off your confidence, style and the fact that you know you are very comfortable in your own skin. This works whether you are sitting or standing.

Did JP Morgan Make the Right Decision with Their Recent Dress Code Policy?

Business Casual: JP Morgan’s New Dress Code JP Morgan Chase & Co announced a new dress code.  The Wall Street Journal reported on the details in their Saturday edition. JPMorgan is adopting a new business casual policy. Our largest bank is taking a break from traditions.  JP Morgan is advising employees to wear more casual […]

Conversation Skills

Conversation skills are top of mind these days. As a business etiquette trainer, I am often asked how to improve soft skills amongst teams in the workplace. Let’s face it, employers want people that can talk and build relationships, both internally and externally.

Business Etiquette: What NOT to Wear to the Office in the Summer

How do you manage your personal brand in the summertime when it is steamy hot outside? Here are tips to keep your bar raised for the office.  When an HR representative calls me to provide business etiquette training for their team, inappropriate dressing usually tops the list for areas that need improvement.  Don’t make the […]

Business Etiquette: Body Language

Body language is one of the keys to your success both professionally and personally. Our movements are speaking as loudly as our words, whether you know it or not.

Here are 9 tips that will significantly enhance, magnify and boost your image. 1. Powerful handshake – Is yours powerful? Are you sure? Have a friend check it out. You must make web to web contact with your hand. Business deals or job opportunities are lost due to wimpy handshakes. This a very important part of your first impression. Remember, to always stand for a handshake. This shows respect.

How to Be a Better Listener

Did you know that people in general do not know how to be a good listener?  We have ears that hear well but we do not use them to really listen and comprehend what others are telling us.  Studies have shown that we retain only half of what is told to us, and yes, that […]

Do You Know How to Engage Clients and Build Relationships?

  Are you “likeable”?  Is the company your work for “likeable?  Have you really given it any thought?  If you haven’t, it is time that you do.  Companies do business with people they like.  Relationships make the world go around! Engagement has become such a buzz word these days in the world of social media. […]

Are You a Good Neighbor?

  From time to time, I will be posting articles on the Toll Brothers blog, Toll Talks.  Toll Brothers is the nations leader in luxury homes.  Builder Magazine honored Toll Brothers with builder of the year.  To find out more about Toll Brothers Inc., click here. How to Be a Good Neighbor   Yes, you […]