Conversation Skills

Conversation skills are top of mind these days. As a business etiquette trainer, I am often asked how to improve soft skills amongst teams in the workplace. Let’s face it, employers want people that can talk and build relationships, both internally and externally.

Regifting: Is it OK?

Click on the link above to see my interview with Fox 29. Should you regift? If you are going to regift, make sure you know the do’s and don’ts.  Pay attention to the details.  Check for tags and gift receipts tucked away inside the tissue paper.  Keep...

Business Etiquette: Body Language

Body language is one of the keys to your success both professionally and personally. Our movements are speaking as loudly as our words, whether you know it or not.

Here are 9 tips that will significantly enhance, magnify and boost your image. 1. Powerful handshake – Is yours powerful? Are you sure? Have a friend check it out. You must make web to web contact with your hand. Business deals or job opportunities are lost due to wimpy handshakes. This a very important part of your first impression. Remember, to always stand for a handshake. This shows respect.