How Certified Business Etiquette Speakers Can Solve a Growing Workplace Dilemma
Recently, a headline caught the attention of business leaders and workplace professionals – “Bosses are firing Gen Z grads just months after hiring them—here’s what they say needs to change.”
The workplace is in turmoil, and the situation is alarming.
Employers are frustrated with the lack of essential soft skills in their young hires, from professionalism to effective communication and adaptability.
As a certified business etiquette speaker, you can offer the vital training that companies so desperately need to bridge this gap.
Why This Problem Is So Urgent
In today’s fast-paced, digital world, younger generations entering the workforce often lack the polished social skills that are necessary to thrive in a professional environment. Employers are not just looking for technical prowess but for employees who can interact with colleagues, clients, and managers with confidence, respect, and professionalism.
Soft skills like emotional intelligence, communication, and executive presence are not merely “nice-to-have” skills—they are critical for success. Without them, new hires often flounder in high-pressure situations or fail to make a positive impact in team dynamics. As a result, companies are losing time, money, and productivity by repeatedly onboarding and then firing these employees. This revolving door effect creates a crisis in today’s workplace.
How Can Certified Business Etiquette Speakers Help?
This is where your role as a certified business etiquette speaker becomes indispensable. Companies need experts who can provide impactful training that cultivates these essential skills. You will equip employees with the tools to succeed, whether it’s mastering the art of clear and concise communication, fostering emotional intelligence, or developing a strong executive presence.
Key Training Areas You Can Offer:
- Professional Presence: Teach Gen Z and other employees how to confidently present themselves in meetings, virtual spaces, and face-to-face interactions.
- Effective Communication: Help individuals understand the nuances of both verbal and non-verbal communication, especially in cross-generational and cross-cultural environments.
- Adaptability and Self-Awareness: Equip employees with the ability to navigate workplace challenges with grace and resilience, a skillset increasingly needed in today’s ever-evolving professional landscape.
- Emotional Intelligence (EQ): Provide training on empathy, emotional regulation, and interpersonal skills that are often lacking in younger professionals.
Related Article: Finding Your Voice as a Business Etiquette Speaker
Why Business Etiquette Certification Matters
By offering training that addresses these critical gaps, you will not only support individual employees but also strengthen entire teams, leading to greater retention, productivity, and workplace harmony.
Becoming certified as a business etiquette speaker provides you with the credibility and tools to deliver a structured, impactful curriculum. It shows companies that you are an expert in the field, ready to help them transform their workforce for the better. Certification means that you’ve mastered both the content and the strategies to effectively teach others, ensuring long-lasting change within an organization.
Lisa Richey provides etiquette programs to businesses, schools, and individuals.