You may be asking yourself what does business etiquette training and “influence” have to do with each other. Think about it. We influence people all the time at work. Working together and building relationships, whether it is with a client or co-worker, is how we get things done. Influence is gained or granted by our ability to inspire, create or provide a vision. The combination of strong “soft skills” or “emotional intelligence” along with strength, confidence and projecting a powerful personal brand is what allows us to become influential. Business etiquette training helps.
A winning combination is knowing your craft, trade or area of expertise, having the ability to present yourself well and getting along with others. Creating this balance is the key to becoming influential at the office.
Business Etiquette Training and Influence
Office Politics
— Shift your thinking about office politics and business etiquette
Stop avoiding office politics and get involved. This is how we get our goals or tasks done at work. It shows that you can step up to the plate and influence and move others to accomplish a project. Building relationships at work is key to building trust. Get involved and stay focused on your ability and desire to become an influential leader. If you avoid office politics, you are losing out on becoming “noticed” for your abilities at the office.
Stand up Straight and Project Confidence
— Simple but so true
A first impression in any situation is a critical part of your personal brand and success in business. Stand up straight, shoulders back and down. Posture is the number one way you can project strength.
Dress the Part
— Look to the leaders in your industry
Is there someone you admire in your industry? Do you want to lead a team? Do you want to be influential? If so, dress the part. Let go of the extreme casual appearance and go for a more tailored or polished approached to how you dress at the office.
Honor the “Pause”
— How do you sound at work?
Don’t overuse certain words such as ‘um,’ ‘uh,’ or the most popular, ‘like’. These filler words signal youth or lack of experience. Using these words is not professional. Using these words is not polished. Practice the “pause”. A short breath of silence is fine. You will appear confident.
Get engaged while being authentic. Claim your place at the office and become more influential.
To book Lisa Taylor Richey for business etiquette training at your company, click here.
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