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Business Etiquette Certification: How to Have Grace and Grit as a Speaker and Trainer
Are You an Etiquette Speaker with Grace, Grit and Gumption? The NEW Business Etiquette for TODAY’S Workplace The word “grace” comes up often when I am speaking to my licensees (current ones and also those that are interested in starting

Business Etiquette Certification: What is Inclusion When Training Virtually
Business Etiquette Certification: What Is Inclusion When Training Virtually? The NEW Business Etiquette for TODAY’S Workplace Training teams virtually is where it is at….right now. You might be asking yourself, “what is it like to train over a video call

The Etiquette of a Zoom Video Call
The Etiquette of a Zoom Video Call With the outbreak of COVID-19 we are all scrambling to find alternative ways to conduct business. Virtual meetings are something we will be leveraging in the weeks and days ahead. We need

Emotional Intelligence at Work
Emotional Intelligence at Work You won’t truly be in control of your career if you don’t have emotional intelligence. If your teams emotions are running the show, they can end up making costly mistakes. If they do not have self-awareness

Should We Ban Handshakes at the Office?
Should We Ban Handshakes at the Office? Banning handshakes in the workplace has become such a hot topic in the news lately. This article provides all the reasons why we should keep this very important gesture. First Impression: A handshake

Business Etiquette: New Guidelines for Texting at Work
New Guidelines for Texting at Work A recent Wall Street Journal article prompted this post on texting in the workplace. You may be the one questioning whether to text a client. You may also be the one who mistakenly sent