Workplace Etiquette Training: The Complete Guide for HR Leaders & L&D Managers
What It Is, Why You Need It, and How to Choose the Right Trainer What Is Workplace Etiquette Training? Workplace etiquette training is a professional development program that teaches employees how to communicate, present themselves, and interact professionally in corporate settings. It covers verbal and non-verbal communication, email etiquette, meeting behavior, business dining, networking, emotional […]
Business Etiquette Speaker for Law Firms
Business Etiquette Speaker for Law Firms: Why This Industry Needs You I spoke to a room full of attorneys from across the U.S.—and what they wanted might surprise you. The event took place in Savannah, Georgia, where I had the opportunity to present a session on executive presence and workplace communication for a national group […]
Business Etiquette Training | Avoid Office Etiquette Mistakes in 2025
Business Etiquette Training: Avoiding Office Etiquette Mistakes That Hold Professionals Back Why Business Etiquette Training Matters Today’s workplace is fast-paced, global, and more complex than ever. Yet, many career setbacks don’t come from lack of technical skills—they come from overlooked office etiquette mistakes. When employees understand how to communicate with professionalism, build relationships across cultures, […]
Why Is Business Etiquette Training So Popular — And Why Smart Companies Are Investing Now
Business etiquette training is popular because it solves a problem most organizations feel but struggle to name — the gap between a capable team and a polished one. Companies invest in business etiquette and workplace etiquette training when they recognize that how their people communicate, show up, and represent the organization directly affects credibility, client […]
Why Business Etiquette Training Is the Missing Link in Your Employee Onboarding
I have returned from two weeks on the road—presenting to some of the brightest future wealth advisors and financial analysts you’ll meet. Every session was with brand-new hires, all stepping into their first big corporate role. What stood out the most?They were eager.They were curious.And they were hungry for knowledge beyond the technical skills. Interestingly, […]
What is Executive Presence?
Executive Presence: Do You Have It? Do you have a “presence” when you walk into a room? As a certified business etiquette expert, this will be one of the most important skills for you to project as speaker as well as to deliver to an audience. As a speaker, you need to have a presence. […]
The Freedom-Filled Life of a Business Etiquette Expert and Speaker
Start a Business as an Etiquette Speaker and Lead with Your Voice Have you ever imagined what it would feel like to speak for a living—and be paid for your presence, your voice, and your ability to inspire a room? When you start a business as an etiquette speaker, you open the door to a […]
Corporate Training: How I Prepared for a 400-Participant Speaking Engagement
Becoming a business etiquette/corporate trainer isn’t only about standing in front of a room and speaking. It’s about presence, preparation, and mastery. Over the course of three days, I delivered a high-impact presentation on Customer Service Excellence—17 times—to a total of 400 professionals. This was more than a speaking engagement; it was a masterclass in […]
What the Ritz-Carlton Leadership Summit Taught Me
Last week, I had the extraordinary opportunity to attend The Ritz-Carlton Leadership Summit in Dallas—an experience that left me both inspired and energized. This event has been on my radar for so many reasons, but one stands out above the rest: The Ritz-Carlton is the gold standard in luxury hospitality. Their reputation for exceptional service […]
Business Etiquette Training Booms
Featured in The Washington Post: Why Business Etiquette Training is Booming I’m thrilled to share some exciting news—The Washington Post recently featured me in their article, Business Etiquette Classes Boom as People Relearn How to Act at Work! As interest in business etiquette training surges, this article highlights why these skills are more essential than […]