How to Be a Better Listener

Did you know that people in general do not know how to be a good listener?  We have ears that hear well but we do not use them to really listen and comprehend what others are telling us.  Studies have shown that we retain only half of what is told to us, and yes, that […]

International Business Etiquette Speaker

 International Business Etiquette: My Trip to the Middle East   International Business Etiquette Speaker There is a direct flight from Philadelphia to Doha on Qatar Airlines and I was a passenger on it.   My final destination was Bahrain, a country in the Arabian Gulf.   The Kingdom of Bahrain hosted me as a guest […]

Do You Know How to Engage Clients and Build Relationships?

  Are you “likeable”?  Is the company your work for “likeable?  Have you really given it any thought?  If you haven’t, it is time that you do.  Companies do business with people they like.  Relationships make the world go around! Engagement has become such a buzz word these days in the world of social media. […]

Independence: What Does It Mean To You?

  The Wall Street Journal Magazine interviewed six luminaries and asked them to weigh in on their thoughts about independence.  They interviewed Jonathan Adler, interior designer to Richard Ford, author of Independence Day. A favorite was from Diane Von Furstenberg.  She said independence is the most important thing in her life.  Her mother was in a […]

Remembering Maya Angelou

Maya Angelou passed at the age of 86.  She was a mother, poet, writer and activist.  Maya had a powerful voice.  Her words and actions will always resonate. “People will forget what you said, People will forget what you did, But people will never forget how you made them feel”             […]

How to Eat Bread

Soft, crusty or slathered with butter, most of us absolutely love bread.  The question is, do you know how to eat it….correctly?  If you are taking a client to lunch, heading out for a job interview or getting ready for a date, you need to read this now.  There is a correct way of eating […]

How to Eat Soup

How to Eat Soup   One of the most popular questions asked during a dining class is about eating soup.  Do we spoon toward or away from us?  Where should I place the spoon when I am finished? May I crumble the crackers into my soup?  If I am entertaining a client for lunch or at job interview, should […]

Today is National Compliment Day

Did you know today is National Compliment Day?  A compliment is an expression of admiration, praise or encouragement. Not only can it lift the spirit of the receiver, but also the giver.  Why not compliment someone today? ” I can live two months on a good compliment.”                 […]

Look Me in the Eye: The Importance of Eye Contact

  Are you interested in making more of an emotional connection with someone? Are you interested in appearing confident and in tune with what is going on in the world?   Then eye contact is your answer. According to an article in today’s Wall Street Journal, adults make eye contact with one another 30-60% of […]

How to Write a Thank You Note for a Wedding Gift

Yes, you must handwrite your thank you notes for shower and wedding gifts. With that said, here are tips on everything you need to know about writing thank you notes.  Trust me, it is easier than you think.  The good news is,  the note only needs to be about 4 or 5 sentences. Writing a […]