Did JP Morgan Make the Right Decision with Their Recent Dress Code Policy?

Business Casual: JP Morgan’s New Dress Code JP Morgan Chase & Co announced a new dress code.  The Wall Street Journal reported on the details in their Saturday edition. JPMorgan is adopting a new business casual policy. Our largest bank is taking a break from traditions.  JP Morgan is advising employees to wear more casual […]

How to Write a Thank You Note for Graduation Gifts

Ahh….you have graduated.  Now what do you do about all the gifts received during the festivities?  Don’t fret and procrastinate.  The American Academy of Etiquette is here to make life easy for you. Ten Tips for Writing a Thank You Note for Graduation Gifts Who doesn’t enjoy receiving a handwritten note in the mail? Handwriting […]

Generation Z: What You Need to Know About the Workers of Tomorrow

Generation Z: What You Need to Know About the Workers of Tomorrow Generation Z are those born after 1995. This is the generation that is unaware of what the world is like without a device in their hand and the internet. Many learn how to “click ” or “slide” before they learn how to read!

Uber Etiquette

Uber Etiquette   Uber etiquette!  Does it exist? Uber is an American company based in San Francisco. Uber markets and operates the mobile app which allows the consumer to tap and request the closest car to take them where they need to go. Uber drivers use their own cars to transport passengers. At the end of […]

Conversation Skills

Conversation skills are top of mind these days. As a business etiquette trainer, I am often asked how to improve soft skills amongst teams in the workplace. Let’s face it, employers want people that can talk and build relationships, both internally and externally.

Regifting: Is it OK?

 Click on the link above to see my interview with Fox 29. Should you regift? If you are going to regift, make sure you know the do’s and don’ts.  Pay attention to the details.  Check for tags and gift receipts tucked away inside the tissue paper.  Keep track of who gifted the item to […]

Business Etiquette and Texting

  Business Etiquette and Texting Business etiquette and texting?  Do the two go together? When in business is it appropriate to text? So much has changed with technology and you might ask yourself, what are the new rules of texting etiquette? Texting is informal and the most casual way to communicate in business.  Is it […]

Business Etiquette Training and Influence

You may be asking yourself what does business etiquette training and “influence” have to do with each other. Think about it. We influence people all the time at work. Working together and building relationships, whether it is with a client or co-worker, is how we get things done. Influence is gained or granted by our […]

Business Etiquette: What NOT to Wear to the Office in the Summer

How do you manage your personal brand in the summertime when it is steamy hot outside? Here are tips to keep your bar raised for the office.  When an HR representative calls me to provide business etiquette training for their team, inappropriate dressing usually tops the list for areas that need improvement.  Don’t make the […]

Business Etiquette: Body Language

Body language is one of the keys to your success both professionally and personally. Our movements are speaking as loudly as our words, whether you know it or not.

Here are 9 tips that will significantly enhance, magnify and boost your image. 1. Powerful handshake – Is yours powerful? Are you sure? Have a friend check it out. You must make web to web contact with your hand. Business deals or job opportunities are lost due to wimpy handshakes. This a very important part of your first impression. Remember, to always stand for a handshake. This shows respect.