Business Etiquette Speaker in Austin, Texas

Speaking Engagement in Austin and How I Prepared As I am writing this article, I am preparing for a speaking engagement in Austin, Texas. It is Monday afternoon and my flight leaves in the morning.  I am packed, prepared and ready! Being a certified business etiquette speaker takes preparation – on many levels. Today, I […]

How to Stop Overusing the Word “Like” and Other Filler Words

How to Stop Using Filler Words

Overusing filler words such as “like,” “um,” “uh,” and “you know” can make your speech less clear and effective. It’s a common habit, but with practice, intention and awareness, you can reduce your use of these words.  The communication skills module in our business etiquette training curriculum addresses this important topic.   Here are Tips […]

New Hires and Business Etiquette

Giving New Grads a Fast Start in Their New Job The WSJ recently published an article on how our new grads need guidance on professional behavior in today’s workplace. The article was titled, “New Grads Have No Idea How to Behave in the Office”. And I must tell you, I am experiencing the same news […]

Business Etiquette Philadelphia Pop-Up

First, I have a confession to make. I love to travel -even today. I am sure you have heard about travel delays, lost luggage – and yes, it happened to me a few weeks ago. I still love it and always will. There is something about boarding a plane and heading to a speaking engagement. […]

Business Etiquette and Getting Back to Work at the Office

Business etiquette and getting back to work at the office. Where shall we begin?  Many of you are in the awkward in-between….either in the office or not.  Whether to shake hands or not? Ask if someone is vaccinated or not? Our business lives have changed.  There is a new code of business etiquette in the […]

What Would the Workplace Look Like Without Business Etiquette Standards

Here is the problem: without a set of etiquette standards, a company will not achieve its goal of profitable earnings. The workplace would be chaotic without business etiquette. Having a Set of Business Etiquette Standards Allows You To: Build cohesive business relationships with clients and co-workers Be respected in your industry Communicate to employees what is […]

What is Business Etiquette Training and Why Your Employees Need It

Business Etiquette Workshop Course

What is Business Etiquette Training and Why Your Employees Need It What is business etiquette training and why is it needed? Those are loaded questions. I will be somewhat brief. Your employees are assets for you and your company.  The bottom line is they make you money….or not. They add value or not. Showing up […]

Emotional Intelligence at Work

Business Etiquette Emotional Intelligence

Emotional Intelligence at Work You won’t truly be in control of your career if you don’t have emotional intelligence. If your teams emotions are running the show, they can end up making costly mistakes.  If they do not have self-awareness or lack emotional intelligence, they are not representing you or your company well. Are you […]

Should We Ban Handshakes at the Office?

Should We Ban Handshakes at the Office? Banning handshakes in the workplace has become such a hot topic in the news lately.   This article provides all the reasons why we should keep this very important gesture. First Impression:  A handshake is a very important part of a first impression.  It says a great deal about […]