Emotional Intelligence at Work

Emotional Intelligence at Work You won’t truly be in control of your career if you don’t have emotional intelligence. If your teams emotions are running the show, they can end up making costly mistakes. If they do not have self-awareness or lack emotional intelligence, they are not representing you or your company well. Are you […]
Should We Ban Handshakes at the Office?

Should We Ban Handshakes at the Office? Banning handshakes in the workplace has become such a hot topic in the news lately. This article provides all the reasons why we should keep this very important gesture. First Impression: A handshake is a very important part of a first impression. It says a great deal about […]
Business Etiquette: New Guidelines for Texting at Work

New Guidelines for Texting at Work A recent Wall Street Journal article prompted this post on texting in the workplace. You may be the one questioning whether to text a client. You may also be the one who mistakenly sent an “I love you” text to your co-worker….a text that was intended for your partner! […]
Business Etiquette: What is the Human Connection Worth

Business Etiquette:What is the Human Connection Worth What if we told you there may be a skill that you are overlooking on a team’s year-end review? Have you considered the importance of the human connection? Are your employees evaluated on this skill? This module has become my most requested speaking topic. Last week the New […]
Open Office Etiquette

Open Office Etiquette Business Etiquette: Culture is a company’s personality. This includes the way employees interact with each other, their attitudes and of course the way they communicate…whether by email, text or in-person. Over the next decade, we will continue to see change due to demographics, talent pool and of course, our ever evolving technology. […]
Business Etiquette: Benefits of an Entrepreneurial Spirit at the Office

Business Etiquette: Benefits of an Entrepreneurial Spirit at the Office Business Etiquette Benefits of an Entrepreneurial Spirit at the Office: Have you given thought to the benefits of your team tapping into their entrepreneurial spirit at the office? Promoting an entrepreneurial spirit is a two-way street. You and your company benefit because you have a […]
What Are Soft Skills and Do Your Employees Need Them?

What Are Soft Skills and Do Your Employees Need Them? What are soft skills and do your employees need them? LinkedIn named “soft skills” as the most needed skill set by companies in 2018. LinkedIn surveyed over 2000 leaders and asked them about the soft skills they would suggest employees learn and use. The top […]
Email Etiquette

Email Etiquette Email etiquette: Who isn’t overwhelmed with an amazing amount of email these days? What if I told you that you can save time while writing an email that is perfectly phrased and well-received every time? This article shows you how to send better emails. You will learn how to write an email […]
Business Etiquette Training: Adaptability

Business Etiquette Training: Adaptability Last week I was in Tampa presenting a business etiquette training workshop. The team that I presented to was comprised of those that have been with the organization 2-3 years along with the CMO. The sessions for a business etiquette training workshop are always engaging and of course I learn a […]
Social Media: Help or Hindrance to Business Networking?

After a positive job interview, the professional woman went home eagerly awaiting a call with news about a job offer. Later that night, it appeared as if the interviewer had sent her a friend request on Facebook. What should she do? Should she accept the request? An employee stopped by a business partner’s shop and […]