6 Lessons Learned as the Founder of The American Academy of Etiquette
6 Lessons Learned as the Founder of The American Academy of Etiquette Oh my goodness, if walls could talk! This journey of being an entrepreneur has brought so much joy and of course some not so good days along the way. That is life. The not-so-good days are what makes us strong. It is […]
Business Etiquette Certification and Training: Start Before You Are Ready
Business Etiquette Certification and Training: Start Before You Are Ready Sometimes, we need a little nudge every now and then. Today I am sharing two of my “nudges” that created the greatest results for me and my professional life. You may already know I am the founder of Manners To Go, which also has a certification […]
Business Etiquette Training: My First Corporate Speaking Engagement and How I Got Booked
Business Etiquette Training: My First Corporate Speaking Engagement and How I Got Booked I can remember where I was and what I wore. It as a very cold day in Philadelphia. Driving downtown was still exciting for me. I was brand new to the city and did not know a soul. I was all dressed […]
What is Business Etiquette Training and Why Your Employees Need It
What is Business Etiquette Training and Why Your Employees Need It What is business etiquette training and why is it needed? Those are loaded questions. I will be somewhat brief. Your employees are assets for you and your company. The bottom line is they make you money….or not. They add value or not. Showing up […]
Business Etiquette Certification: How to Have Grace and Grit as a Speaker and Trainer
Are You an Etiquette Speaker with Grace, Grit and Gumption? The NEW Business Etiquette for TODAY’S Workplace The word “grace” comes up often when I am speaking to my licensees (current ones and also those that are interested in starting a business). Grace is a beautiful word. A word that is deep and personal to […]
Business Etiquette Certification: What is Inclusion When Training Virtually
Business Etiquette Certification: What Is Inclusion When Training Virtually? The NEW Business Etiquette for TODAY’S Workplace Training teams virtually is where it is at….right now. You might be asking yourself, “what is it like to train over a video call and how can you make it effective”? Your first thought might be….”can I still connect […]
The Etiquette of a Zoom Video Call
The Etiquette of a Zoom Video Call With the outbreak of COVID-19 we are all scrambling to find alternative ways to conduct business. Virtual meetings are something we will be leveraging in the weeks and days ahead. We need to adjust our mindset and roll with the punches for awhile. You might be asking […]
Emotional Intelligence at Work
Emotional Intelligence at Work You won’t truly be in control of your career if you don’t have emotional intelligence. If your teams emotions are running the show, they can end up making costly mistakes. If they do not have self-awareness or lack emotional intelligence, they are not representing you or your company well. Are you […]
Should We Ban Handshakes at the Office?
Should We Ban Handshakes at the Office? Banning handshakes in the workplace has become such a hot topic in the news lately. This article provides all the reasons why we should keep this very important gesture. First Impression: A handshake is a very important part of a first impression. It says a great deal about […]
Business Etiquette: New Guidelines for Texting at Work
New Guidelines for Texting at Work A recent Wall Street Journal article prompted this post on texting in the workplace. You may be the one questioning whether to text a client. You may also be the one who mistakenly sent an “I love you” text to your co-worker….a text that was intended for your partner! […]